Rrrrrrrrrr

The last few days have been very frustrating for me for small reasons. It really is the little stuff that wears me down and I am worn.

It's not going to make sense to anyone who isn't used to working the system that is Alabama Medicaid but let's say I find the system poorly run at best. My gosh! I feel like crying every time I get off the phone or get correspondence in the mail. It is sooooo frustrating. They keep changing things and never fully explain why-I've even had them hang up on me when they didn't know the answer to a question I had. All of this is about to affect some of Tater's care and that is not acceptable. But I'm not sure how to resolve it. Argh. and Weep.